1) Q: How long until I receive the presale pin I purchased?
A: Presale pins that were purchased could range from 1-3 months depeding on the how detailed the pins is, time you purchased, the current "stage" the pin is in, and the production speed of the manufacturer I am partnered with. Please refer to my instagram "magicallymadepins" to recieve current updates of the pins.
2) Q: What is the best way to contact you if I have a question?
A: Please contact me through instagram direct message or here through email.
3) Q: What is a fantasy pin?
A: A fantasy pin is a fan made item that is inspired by pop culture, movies, literature and music. Fantasy pins are not officially licensed and should not be resold or listed as official merchandise. We do not claim any item in this shop as an authentic item pertaining to the fantasy design's origin of inspiration. Fantasy pins are meant to bring joy to anyone who loves art!
4) Q: What does A,B,C grade mean?
A: There is a grading scale when dealing with fantasy pins. A grades are the highest quality we offer, but still may exhibit MINOR imperfections. B grades are a grade lower than A grades. They appear fine at first glance but under careful inspection you can see small flaws such as small scratches, dips in the enamel, or small specs of dust in the enamel. C grades are the lowest grade we have available. C grades have visible imperfections such as missing enamel in some parts of the pin, large scratches, or dips in enamel. Because of this B and C grades are offered with specific discounts.
5) Q: What if I am not happy with my order?
A: I am sorry to hear this. Please contact me on instagram or through email and we will do our best to resolve the issue.